Chosen Solution. @alistair , Alistair, Use the disassembly guide below to take your watch apart and clean the buttons perhaps if need be then you will have access to change buttons. Use a soft cloth or Qtip dampened with 90% Isopropyl Alcohol to clean around the buttons and contacts. Good luck.
Your Fenix 7 series watch is rated to Surf. The bad luck with your watch was likely a rare issue with the seals that keep the water out. It can happen but it is one of the…. Andrew 10 months ago +1. Do a hard shutdown first, then a hard reset (factory reset), then if neither works reach out to customer support and kindly ask for a replacement.
2. switch on your fenix, if u see the "Garmin" logo quickly press and hold "Start/stop" and the "Back/Lap" buttons. 3. On the first beep, let go of the "Start/Stop" button 4. On the second beep, let go of the "Back/Lap" button. Also remove the app from your iPhone and remove the Fenix from your BT settings in the BT menu on your iPhone. Hi Today I was driving with android auto / waze and after approx. 100km route notifications started to pop up o Fenix 7. It was poping and vibrsting every second and was very annoying. To avoid it I turned off phone bluetooth connection with Fenix. How to avoid it? Its also strange what is started after some time but not instantly after I It is common. Best advice on Garmin buttons is if they trigger properly is just ignore it. Complaints about buttons and durability: On the much more common side, the buttons feel different, mushy, double/single click, etc, but in terms of working and durability they are just fine for the life of the watch. Backdating software will revert your watch to factory default. 3. After connecting your watch back to Garmin Express or Garmin Connect Mobile, your watch will automatically search and download the correct GPS file. Note: Garmin Express will sync over the file immediately, and Garmin Connect Mobile can take up to 24 hours to send the update. Fenix 5s backlight not working. Lisl over 4 years ago. i have turned all the settings up to 100% and turned with activity and without. Battery now running down really quickly but still no backlight. Hasn’t been working for about 12 months. Nuisance as I sometimes struggle to read click face in dim light.
If the buttons are still responsive, hold the LIGHT button until it shuts off, then press it again to turn it back on. If the buttons are unresponsive, wait for the battery to drain, and then recharge it. Turn the watch back on and check the buttons for responsiveness.

Fenix 7 shouldn't have any problems to lock HR on my wrist given Fenix 5, Apple Watch s6, Apple Watch s5. Apple Watch s1, Garmin Vivoactive HR, Garmin Vivosport and Garmin Vivosmart HR+ had no problems with that. All of those devices were locking correct HR after a minute or two. It's ok. But trying to find HR for over 10 minutes like F7 is

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    • garmin fenix 3 buttons not working